Insite.fyi logo

Cookie Policy

Effective: March 31, 2026

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators. This policy explains the cookies used by the Insite.fyi platform.

Cookies We Use

We use only essential cookies that are strictly necessary for the operation of our dashboard. These cookies are used for authentication and cannot be disabled without breaking core functionality.

CookieTypePurposeDurationHttpOnly
accessTokenEssentialJWT session token for authenticated API access~1 hourYes
refreshTokenEssentialUsed to obtain new access tokens without re-login30 daysYes

Both cookies are set with the Secure flag in production, ensuring they are only transmitted over encrypted HTTPS connections.

No Third-Party or Tracking Cookies

We do not use any of the following:

  • Analytics cookies (e.g., Google Analytics, Mixpanel, Amplitude)
  • Advertising or remarketing cookies
  • Social media tracking cookies
  • Third-party performance or functionality cookies

Our chatbot widget, when embedded on customer websites, does not set any cookies on visitors' browsers. Widget visitor identification uses a device identifier stored in the request body, not cookies.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please note that if you disable or block our essential authentication cookies, the Insite.fyi dashboard will not function correctly and you will be unable to log in.

For instructions on managing cookies in your browser, visit your browser's help or support documentation.

Changes to This Policy

We may update this Cookie Policy if we introduce new types of cookies or change how we use existing ones. Changes will be reflected on this page with an updated effective date.

Contact Us

If you have questions about our use of cookies, please contact us at support@insite.fyi or visit our Contact page.