Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators. This policy explains the cookies used by the Insite.fyi platform.
We use only essential cookies that are strictly necessary for the operation of our dashboard. These cookies are used for authentication and cannot be disabled without breaking core functionality.
| Cookie | Type | Purpose | Duration | HttpOnly |
|---|---|---|---|---|
| accessToken | Essential | JWT session token for authenticated API access | ~1 hour | Yes |
| refreshToken | Essential | Used to obtain new access tokens without re-login | 30 days | Yes |
Both cookies are set with the Secure flag in production, ensuring they are only transmitted over encrypted HTTPS connections.
We do not use any of the following:
Our chatbot widget, when embedded on customer websites, does not set any cookies on visitors' browsers. Widget visitor identification uses a device identifier stored in the request body, not cookies.
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please note that if you disable or block our essential authentication cookies, the Insite.fyi dashboard will not function correctly and you will be unable to log in.
For instructions on managing cookies in your browser, visit your browser's help or support documentation.
We may update this Cookie Policy if we introduce new types of cookies or change how we use existing ones. Changes will be reflected on this page with an updated effective date.
If you have questions about our use of cookies, please contact us at support@insite.fyi or visit our Contact page.